Easily Manage Your Agent Team And Their Calling Jobs

FlashCall Agent Call Centre System is a full-function cloud-based phone system which you can easily conduct calling plans and team management on. It takes seconds to get phone numbers in multiple countries and start making or receiving calls.

How It’s Work

Traditional Mobile/Fixed-Phone VS FlashCall Agent Call Centre System
Agent
Mobile/Fixed-Telephones
FlashCall Agent
  • Make Calls
  • Record & Storage
  • Call Record History
  • IVR/Predictive Outbound Calls
  • Call Monitoring/History Analysis
  • Team Management/Take Over
  • PC/APP(Android) Support
  • Multi-Country Route Support
  • Intelligent qualification check
  • (Optional)
150
Calls/Day
  • Make Calls
  • Record & Storage
  • Call Record History
  • IVR/Predictive Outbound Calls
  • Call Monitoring/History Analysis
  • Team Management/Take Over
  • PC/APP(Android) Support
  • Multi-Country Route Support
  • Intelligent qualification check
  • (Optional)
300
Calls/Day

Partner with brands your audience will love

Cloud-based call center SAAS with true hardware independence

  • Make and receive calls from your browser on your desktop or using our mobile apps, Secure freedom from phone hardware imposed limitations
  • Enable Agent Teams to work remotely

Track and record calls automatically

  • Using advanced call center analytics, your team can measure and improve communication with customers
  • Additionally the real-time analytics capabilities permit you to track the performance of your agents with minimal delay

Smart IVR and Predictive outbound call

  • FlashCall’s integration of Voicebot and agent assistance powers the smart interactive voice response and predictive outbound calls
  • The capability makes it easy to route calls to the right people or departments at the right time
  • Can significantly decrease workload and increase resolution efficiency.

Seamless Call transfers - Make your team more effective

By transferring calls at the right time and to the right resource, FlashCall takes the customer to the person to solve your customers problem efficiently
服务选择

FlashGrowth

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未开始使用